Facilitation Skills

Help groups to achieve better outcomes

Facilitation skills are essential for anyone running meetings or managing groups of people.

This one-day workshop covers the skill sets needed to achieve more targeted and sustainable outcomes from your meetings, workshops or training events.

Great facilitators identify and implement with skill the right process to achieve lasting objectives. They have the knowledge and skills needed to tap into the depth of experience in the room, engage and guide participation, manage group dynamics and ensure that outcomes are not only developed and understood, but owned by the group and captured.

Skills and techniques covered are directly applicable in any meeting or training workshop, from meetings with workplace teams; conflict resolution; client meetings; and group training. Skills help guide and engage discussion relevant to meeting objectives, while keeping activity focused on attaining meeting objectives, often while managing issues such as side tracking and a range of behavioural issues with team members.

If you run meetings with either groups of growers, internal work teams or client groups, the skill sets in this workshop will be invaluable and have immediate applicability and impact. The skill sets are equally applicable when planning information dissemination and training workshops, or when running fact finding sessions to inform new projects or understand current attitudes and practices. The skills will help build team ownership of outcomes, find common consensus and engage teams when defining complex issues such as future strategy.

The ICAN Facilitation Skills Workshop is a high intensity, one-day, small group format workshop. It covers theory and practical components that are relevant to your workplace, ready for you to start using right away to improve your workplace impact.

This high intensity, one-day, small group workshop covers theory and practical issues that are relevant to your workplace and ready for immediate use to improve your workplace impact.

The workshop focusses on the ability to:

  • Increase participant engagement in workshops and meetings
  • Use and manipulate group dynamics
  • Drive group and individual learning and decision making through sharing of information, structured planning and purposeful use of process.

Your workshop is delivered by ICAN Senior Consultant, John Cameron.

Learning objectives

  • Understand the process focused role of facilitation and the adult learning principles that underpin these processes
  • Identify, select and use facilitation skills appropriate to meeting/situation and objectives

Course dates & details

  • Tuesday 17 September 2024 - Wagga Wagga - Charles Sturt University, ResLife Building 452, Bangala Way, Wagga Wagga, NSW 2650
  • Wednesday 18 September 2024 - Dubbo - Dubbo RSL, Corner Brisbane & Wingewarra St, Dubbo, NSW 2830
  • Thursday 19 September 2024 - Narrabri - Narrabri PBI, I.A Watson Grains Research, 12656 Newell Highway, Narrabri, NSW 2390


Time: 8.30am-5.00pm
Cost:: $600 + GST
Small group format
Morning tea, lunch & afternoon tea will be provided, along with a detailed training resource.

Feedback from previous participants

"The workshop brought many ideas and concepts together for me. The importance of clear objectives (get them right and it sets a path for better contributions, recording and evaluation). I liked the ideas for managing behaviour in team meetings with a suite of non-confrontational techniques. The process reflection was very useful and a great refresher."
David Lawrence, DAF QLD

"Great day! Really liked the different strategies for managing group dynamics."
Glenn Shepherd, IMAG Consulting Dubbo

"“Really good skill development in facilitation! Especially benefited from discussion on how to structure questions; options for drawing out issues and I came away with a better appreciation of how and when to use break out groups.”
Maurie Street, CEO, Grain Orana Alliance, Dubbo

"Clear process to follow right down to selecting the sequence of questions to plan for. The concept of 'self direction' in a learning environment is very powerful. Afternoon session practicing facilitation skills was excellent. Receiving and giving feedback to others was a powerful learning experience. A great day."
Lisa McFadyen, Ag Value NSW

"Well done! Will be applying learnings on what can go wrong and how to transition through these situations."
Drew Penberthy, Consultant Penagcon Bellata

"5 out of 5! Using group memory, session planning and tools for engagement were all fabulous."
Lindsay Bell, CSIRO

"5 out of 5! The course notes and structure were excellent. The hands-on facilitation challenged me and pushed me outside my comfort zone to try some new things. Really enjoyed the day."
Kaara Klepper, DAF Qld

"5 out of 5! The practical session at the end really tied it all together well."
Chris Minehan, Consultant RMS Wagga Wagga

Enquiries or to register interest in attending a course, please contact ICAN: Ph: 02 9482 4930 or erica@icanrural.com.au or click on the button below to be taken to the on-line registration form. If you wish to use fax/mail registration the pdf form is available on this page. If you would like to register multiple people from the same organisation, please contact us for a group booking.

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